DP - Administrative Program Manager
Developmental Pathways is seeking an Administrative Program Manager for our Case Management department to support and create cohesion on the case management administrative team by creating and maintaining effective, efficient, and innovative business processes. You’ll be responsible for the coordination and administration of general business activities, including oversight of office functions; coordination of internal and external office communications; coordination of essential case management functions and serve as backup for key administrative functions. Our Administrative Program Manager will also assure delivery of quality case management services to individuals in services and their families, as needed, as well as assuring timely and efficient completion of documentation for funding continuity, as needed.
This position is based out of our Englewood, CO office (just south of the Denver Tech Center). We’re committed to a great work-life balance here so our offices are open Monday - Thursday and are closed on Fridays. This is a full-time 36-hr/week position.
More about what you’ll get to do as our Administrative Program Manager!
- Assure that various items needing internal controls are received and secured following proper procedures.
- Assure timely processing, submission and distribution of individuals in services’ and regulatory reports, special projects, etc.
- Supervise and support the processing of all Service Plan documentation.
- Serve as our agency liaison to the Division for Developmental Disabilities and Health Care Policy and Finance regarding Service Plan/PAR data and BUS administration.
- Coordinate the timely distribution of case management documents between agency departments.
- Supervise and oversee all requests for confidential information.
- Disseminate work assignments to Administrative Assistants and Case Management Specialists and other direct reports, as appropriate.
- Coordinate and/or execute all training for new hires to the Case Management Administrative Team.
- Work directly with management in problem-solving and plan implementation.
- Direct office communication between administrative level employees, external agencies, individuals in services and families; ensuring confidentiality.
- Initiate ongoing feedback to resource coordinators and management regarding the status of systems in place and receive input regarding systems to be developed.
- Assure scheduling and tracking of mandatory department meetings and reviews.
- Assure maintenance of databases related to all aspects of case management; assures input of all relevant data into the appropriate databases.
- Assure the maintenance of Master Records; design and implement various filing and tracking systems as needed.
- Design/update department/program forms; maintain master list of forms.
- Assure various financial accounts (i.e., petty cash) are managed, balanced and recorded according to agency policies and procedures.
- Coordinate periodic special mailings.
The Good Stuff - Starting Salary and Benefits!
$48,600 - 52,900/annually
Here's some of the excellent benefits we offer and why it's great to work here!
- A great work-life balance where a full-time work week = 36 hours
- Health/dental/vision coverage
- Employer paid and supplemental life insurance
- Short- and long-term disability insurance
- Generous paid time off and holiday pay
- 401(k) investment plan, with an employer match of up to 4%
- Mileage reimbursement
- Tuition reimbursement program
- Certified Employer for Public Service Loan Forgiveness Program
- Healthcare reimbursement and flexible spending plans
- Onsite gym and lounge for employee use at both office locations
- Discounts on auto and homeowners’ insurance
- Employee assistance program
- Credit union membership
- Employer-paid training
Must Have’s to be our Administrative Program Manager!
- Bachelor’s degree in human services-related field required or equivalent education and experience.
- Working knowledge of the Developmental Disabilities system, rules, and regulations and can apply that knowledge effectively, preferred.
- Experience in the human services field (ideally in Developmental Disabilities), preferred.
- Experience with direct staff supervision, (preferably in an office environment), preferred.
- Excellent oral and written communication skills; able to effectively communicate across departments/programs and with individuals at all levels.
- Thorough working knowledge of office procedures, systems and applicable computer software.
- Strong ability to prioritize a varied workload and manage deadlines effectively.
- Ability to manage effectively and direct the activities of subordinate staff.
- Ability to assist others with organizational principles.
- Ability to perform computer programs necessary to carry out job responsibilities.
- Valid Colorado motor vehicle license/proof of motor vehicle insurance.
- Meet our driving requirements - no suspensions/no more than two moving violations in the past three years.
Job Status: Full Time
Job Reference #: 15738